{"id":307,"date":"2019-11-18T10:31:08","date_gmt":"2019-11-18T16:31:08","guid":{"rendered":"http:\/\/capertongillett.com\/blog\/?p=307"},"modified":"2019-11-18T10:31:08","modified_gmt":"2019-11-18T16:31:08","slug":"three-socially-aware-ads-that-did-their-best","status":"publish","type":"post","link":"https:\/\/capertongillett.com\/blog\/three-socially-aware-ads-that-did-their-best\/","title":{"rendered":"Three socially aware ads that did their best"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/capertongillett.com\/blog\/wp-content\/uploads\/2019\/11\/danai-gurira-1024x576.jpg\" alt=\"\" class=\"wp-image-310\" width=\"512\" height=\"288\"\/><figcaption>Any excuse to include a picture of Danai Gurira.<em> (Credit Nike)<\/em><\/figcaption><\/figure><\/div>\n\n\n\n<p><em>(Full disclosure: Yes, I\u2019m a ball-busting, man-hating, bra-burning, hairy-legged feminist. I\u2019m sure you\u2019re shocked.)<\/em><\/p>\n\n\n\n<p><em>(Clarification, because I know some folks will need it: I\u2019m not actually all of those things. These are the jokes, people.)<\/em><\/p>\n\n\n\n<p>For some brands, social involvement just makes sense. Patagonia is fighting for public lands? Of course they are. Ben and Jerry\u2019s have been a bunch of Vermont hippies from the start. Dove\u2019s personal-care brand flows nicely into a campaign encouraging women to love themselves. It lines up.<\/p>\n\n\n\n<p>Sometimes, though, <a href=\"https:\/\/www.independent.co.uk\/life-style\/love-sex\/men-women\/listerine-pride-rainbow-pepsi-mcdonalds-starbucks-social-justice-a8925526.html\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"a brand decides to capitalize on wokeness and whiffs in a truly spectacular way (opens in a new tab)\">a brand decides to capitalize on wokeness and whiffs in a truly spectacular way<\/a>. The Pepsi ad suggesting that the solution to racial strife is to share a nice, cold soda? Nope. Starbucks trying to solve racial misunderstanding with coffee cups? Hyundai demonstrating their lack of emissions by showing a man\u2026 I\u2019m not even going to say, because it could be intensely triggering, but <em>seriously, Hyundai? Seriously?<\/em> There are plenty of ways to get it wrong \u2014 not thoroughly understanding the issue you\u2019re jumping into, not listening to diverse voices, or even just not having the brand equity to back up your abrupt wokeitude. Socially aware advertising is a tightrope.<\/p>\n\n\n\n<p>Some campaigns actually do get there, though \u2014 for all that it caused a lot of\u2026 let\u2019s say <em>impassioned<\/em> <em>conversation<\/em>, <a rel=\"noreferrer noopener\" aria-label=\"Nike\u2019s campaign featuring Colin Kaepernick (opens in a new tab)\" href=\"http:\/\/nymag.com\/intelligencer\/2019\/01\/why-nikes-woke-ad-campaign-works-and-gillettes-doesnt.html\" target=\"_blank\">Nike\u2019s campaign featuring Colin Kaepernick<\/a> was an overall success, and <a href=\"https:\/\/www.campaignlive.co.uk\/article\/case-study-always-likeagirl\/1366870\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Always\u2019 #LikeAGirl campaign (opens in a new tab)\">Always\u2019 #LikeAGirl campaign<\/a> generated tons of engagement, positive sentiment, and heartwarming imagery and messaging.<\/p>\n\n\n\n<p>And some campaigns <em>just about <\/em>get there. They meant well, they tried hard, and only one or two little trip-ups kept them from raging success. Here are three campaigns that got pretty darn close, along with minor tweaks that could take them over the finish line.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reebok, #BeMoreHuman<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/capertongillett.com\/blog\/wp-content\/uploads\/2019\/11\/gurira-bemorehuman-1024x683.jpg\" alt=\"\" class=\"wp-image-309\" width=\"512\" height=\"342\"\/><\/figure><\/div>\n\n\n\n<p>First launched in 2015 and revived in 2018, <a href=\"https:\/\/www.brandchannel.com\/2018\/07\/16\/reebok-be-morehuman\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Reebok\u2019s #BeMoreHuman campaign (opens in a new tab)\">Reebok\u2019s #BeMoreHuman campaign<\/a> is a celebration of women who make a difference. Featured are women like WWB founder Reese Scott, Women\u2019s Strength Coalition founder Shannon Kim Wagner, Movemeant Foundation founder and CEO Jenny Gaither, and Camel Assembly founder Yelda Ali, along with a number of female athletes and celebrities. The campaign includes traditional media as well as video interviews letting each woman tell her story. #BeMoreHuman encourages women to be the best version of themselves they can be.<\/p>\n\n\n\n<p>The problem came, as it so frequently does, with having to boil complex messaging down to a simple, striking headline. Amid a collection of great executions, Reebok fumbled with an ad featuring actress, activist, and writer Danai Gurira with the copy, \u201cWe have to make our shoulders strong enough for somebody else to stand on.\u201d<\/p>\n\n\n\n<p>The inclusion of Gurira was <a rel=\"noreferrer noopener\" aria-label=\"widely \u2014 and rightly \u2014 praised (opens in a new tab)\" href=\"https:\/\/www.ebony.com\/entertainment\/black-panther-actor-danai-gurira-becomes-new-face-of-reebok\/\" target=\"_blank\">widely \u2014 and rightly \u2014 praised<\/a>. Between <a rel=\"noreferrer noopener\" aria-label=\"her writing (opens in a new tab)\" href=\"https:\/\/www.latimes.com\/entertainment\/arts\/la-et-cm-danai-gurira-20190103-story.html\" target=\"_blank\">her writing<\/a>, <a rel=\"noreferrer noopener\" aria-label=\"her activism (opens in a new tab)\" href=\"https:\/\/www.thelist.com\/150445\/the-untold-truth-of-danai-gurira\/\" target=\"_blank\">her activism<\/a>, and (of course) <a rel=\"noreferrer noopener\" aria-label=\"her turn as Okoye (opens in a new tab)\" href=\"https:\/\/www.npr.org\/2018\/02\/17\/586172340\/danai-gurira-on-her-black-panther-role-she-protects-what-we-would-have-been\" target=\"_blank\">her turn as Okoye<\/a>, leader of the Dora Milaje, in the <em>Black Panther<\/em> movies, she is the very personification of strength. And the ad copy conveys a lovely sentiment, encouraging us to make ourselves strong so we can help others. <\/p>\n\n\n\n<p>Juxtaposed with this particular photo, though, it has been criticized as a perpetuation of the \u201cstrong black woman\u201d image, wherein black women have, since time immemorial, been expected to carry the weight and shoulder the blame for so many of society\u2019s problems, taking the lead in family, work, politics, and activism whether they want to or not. Said writer Tanya Hayles in <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.chatelaine.com\/opinion\/reebok-advertising-campaign\/\" target=\"_blank\">an article about the campaign that you really should read<\/a>, \u201cBlack women have not been allowed to be their whole selves; we can\u2019t express a full range of human emotions \u2014 lest we become the \u2018Angry Black Woman.\u2019 There\u2019s no opportunity to relish in our strength. We are constantly asked to build up and help others, usually without reciprocation, recognition or even gratitude.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What they could have done<\/h3>\n\n\n\n<p>Had someone in the creative department empowered to raise a hand and say, \u201cYou know, maybe we should shuffle some things around so we don\u2019t have an ad specifically inviting people to step on a black woman.\u201d It\u2019s one of many reasons diversity is crucial in our industry \u2014 different perspectives make our work richer and help us pick up on inadvisable messaging we might otherwise miss. Put that same headline on an ad with Jenny Gaither instead of Danai Guirira, and now you have an ad encouraging women to use their strength to help others be strong, not encouraging black women to get good and fit so we can walk on them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Heineken, Worlds Apart<\/h2>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Heineken   Worlds Apart    OpenYourWorld 1\" width=\"693\" height=\"390\" src=\"https:\/\/www.youtube.com\/embed\/dKggA9k8DKw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>A lot of people disagree with me on this, and the campaign was <a href=\"https:\/\/www.adweek.com\/creativity\/heinekens-worlds-apart-gets-torn-apart-in-this-sharp-parody-with-unused-footage\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"widely lauded for its woke-ness (opens in a new tab)\">widely lauded for its woke-ness<\/a>. And I do agree that it\u2019s got good bones. The idea of putting people together and encouraging them to have conversations despite their differences is a good one. I think it would be great if more people could put aside their preconceptions and their superficial differences in the interest of true communication.<\/p>\n\n\n\n<p>Where the Worlds Apart campaign falls short is the fact that not all differences are superficial, and they aren\u2019t always something that can be put aside. Two people disagree on climate change? Well, I mean, besides the fact that it\u2019s <em>settled freaking science<\/em>, at least it\u2019s an area where debate can be had. Disagree on whether women need to remember that we\u2019re born to be baby-makers? It\u2019s tough, but there\u2019s room for enlightenment.<\/p>\n\n\n\n<p>Disagree on whether trans women <em>are women<\/em>? Now you\u2019re sitting a trans woman down across the table from a person who basically denies her existence and asking her to defend her personhood. And even after they come together for a drink, there\u2019s still a question of whether the man is thinking, \u201cI\u2019m going to have to rethink my feelings on this,\u201d or, \u201cI guess there\u2019s at least <em>one<\/em> good one.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What they could have done<\/h3>\n\n\n\n<p>Kept going. Shown that conflict. The significance of two unalike people coming together isn\u2019t the coming together but the changes that happen because of it. When the two parties come together for a beer, what are the conversations like? \u2018Cause there\u2019s no way that one woman is sitting down for a Heineken with her new antifeminist buddy and saying, \u201cYou think I\u2019m a man-hating baby factory, but let\u2019s talk about sports\u201d (and even if she isn\u2019t not-saying it, she\u2019s definitely not-thinking it).<\/p>\n\n\n\n<p>I actually think the general framework of the ad is smart \u2014 pair people up, give them an icebreaking task to collaborate on, give them some prompts to get them talking on a personal level, get them working together again, and then reveal the true depths of their differences and give them an opportunity to accept each other. But it\u2019s missing a step: the one where, now that the two people have this new and very important information about each other, they reexamine their positions together and see what that might mean for the future.<\/p>\n\n\n\n<p>To accomplish that, this video really needs to be split into three parts, providing more time to watch each pair interact and continue the conversation over a beer. No, that doesn\u2019t sell a nice, frosty Heineken as a solution to global strife, but it also doesn\u2019t sell a nice, frosty Heineken as a solution to global strife.<\/p>\n\n\n\n<p>I\u2019d also leave out the pairing with the trans woman entirely. There\u2019s no \u201cmeeting of the minds\u201d there \u2014 any point at which he says, \u201cMaybe trans women are women after all,\u201d and she says, \u201cYes, but I totally understand why you might think otherwise. \u2018Nother beer?\u201d Trans people\u2019s rights are an important issue, but a beer brand is kind of punching outside its weight class on that one.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Gillette (no relation), We Believe: The Best Men Can Be<\/h2>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"We Believe: The Best Men Can Be | Gillette (Short Film)\" width=\"693\" height=\"390\" src=\"https:\/\/www.youtube.com\/embed\/koPmuEyP3a0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Yeah, I know, <a rel=\"noreferrer noopener\" aria-label=\"this is a controversial one (opens in a new tab)\" href=\"https:\/\/www.npr.org\/2019\/01\/17\/685976624\/backlash-erupts-after-gillette-launches-a-new-metoo-inspired-ad-campaign\" target=\"_blank\">this is a controversial one<\/a>. Am I glad brands, companies, and individuals are becoming more and more aware of the harms of toxic masculinity? You bet I am. It\u2019s awesome. Do I love that Gillette brought this up as an extension of their \u201cthe best a man can get\u201d brand? I do! Do I think this video was the right way to handle it? No, not really.<\/p>\n\n\n\n<p>Was it really, really, really, really close? Yes, it absolutely was.<\/p>\n\n\n\n<p>The thing about toxic masculinity is that while, as a concept, it\u2019s valid and important, as a term, it can be confusing to some people. \u201cToxic masculinity\u201d refers to a particular subtype of masculinity that is, in contrast to the rest of masculinity, harmful to society. It doesn\u2019t refer to <em>all<\/em> masculinity \u2014 it\u2019s like the difference between toxic and nontoxic markers. (#NotAllMarkers.) But for people who aren\u2019t familiar with the term, it can come across as a condemnation of all masculinity, saying that masculinity \u2014 and men in general \u2014 is, in and of itself, toxic.<\/p>\n\n\n\n<p>To be effective, the ad needed to better make that distinction to avoid the semantic noise that put a lot of people on the defensive. The barrage of examples of toxic masculinity in the first 45 seconds really does make it look like men are terrible, violent, misogynistic monsters, and not like it\u2019s ingrained behaviors and social norms that are at the heart of the problem. Even though the rest of the ad specifically (and rightly) addresses those behaviors and social norms, viewers were already primed to get their back up. When they ask, \u201cIs this the best a man can get?\u201d it\u2019s easy to hear it as, \u201cGood lord, men, why don\u2019t you suck less?\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What they could have done<\/h3>\n\n\n\n<p>Pepper that first section with examples of men who aren\u2019t bullying, harassing, overpowering, and handwaving. Have a dad be the one comforting his bullied son. Have one or two dudes at the grill who are visibly at odds with the \u201cboys will be boys\u201d mentality around them. Have one of the men looking at himself in the mirror look down to his adoring son standing next to him, as if thinking, <em>Am I doing right by this kid?<\/em> Show that even within an often toxic environment, men can be, and are, good. And then carry those positive behaviors forward into the more uplifting part of the video to illustrate that it\u2019s not about burning traditional conceptions of masculinity to the ground and starting over \u2014 it\u2019s about recognizing where we can do better and then doing that.<\/p>\n\n\n\n<p>The video itself illustrated so many important points \u2014 #MeToo, gendered insults, sexism in the workplace, handwaving violent aggression as \u201cboys being boys,\u201d even just telling a woman to smile, which might seem innocuous but OH MY GOD YOU HAVE NO IDEA. It was very, very good, and the reason it got so much positive attention from so many circles is that so many people can identify with the problems being portrayed and the solution being proposed. Unfortunately, that valuable messaging was kind of betrayed by the first 45 seconds of the video, and the conversation became more about man-hating than humanity-improving.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Woke or broke?<\/h2>\n\n\n\n<p>There\u2019s a bottom line to it, though, and that\u2019s\u2026 the bottom line. Brands aren\u2019t charities (except, obviously, for the ones that are), and no matter how sincere they are in their social-justice alignments, they\u2019re also out to make money. That\u2019s one reason for the recent increase in such advertising, whether they\u2019re truly socially aware or just straight-up woke washing.<\/p>\n\n\n\n<p>We\u2019re seeing, though, that done right, \u201cwoke\u201d advertising can raise profits along with awareness. That controversial ad with Colin Kaepernick <a rel=\"noreferrer noopener\" aria-label=\"earned $6 billion for Nike (opens in a new tab)\" href=\"https:\/\/www.vox.com\/2018\/9\/24\/17895704\/nike-colin-kaepernick-boycott-6-billion\" target=\"_blank\">earned $6 billion for Nike<\/a> \u2014 and that\u2019s even after the avowed boycotts and people theatrically burning Nike gear on Facebook (which, like, y\u2019all, you already paid for them. All you\u2019ve accomplished here is destroyed your sneakers). Dove saw an <a href=\"https:\/\/newsgeneration.com\/2014\/04\/11\/pr-case-study-dove-real-beauty\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"increase of $1.5 billion (opens in a new tab)\">increase of $1.5 billion<\/a> in the first decade of its Campaign for Real Beauty. If you have a message that resonates with your audience and a cause that aligns with your brand, you can make a difference while also making money.<\/p>\n\n\n\n<p>Just make sure your cause really does align with your brand, your campaign is executed thoughtfully, and you have the right people at every stage of the process to make sure you aren\u2019t accidentally shooting yourself in the foot by stepping into an issue you didn\u2019t know you didn\u2019t understand. Saving the world starts in your creative department.<\/p>\n\n\n\n<p>How about you? Any other campaigns that hit, missed, or <em>just about<\/em> hit the mark with socially aware advertising? Any causes that should be avoided at all cost? Let me know in comments.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(Full disclosure: Yes, I\u2019m a ball-busting, man-hating, bra-burning, hairy-legged feminist. I\u2019m sure you\u2019re shocked.) (Clarification, because I know some folks will need it: I\u2019m not actually all of those things. &hellip;<\/p>\n","protected":false},"author":1,"featured_media":310,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[37,48,60],"class_list":["post-307","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-humanity","tag-hairy-legged-feminism","tag-lgbtq","tag-race"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Three socially aware ads that did their best - Caperton Gillett | The Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/capertongillett.com\/blog\/three-socially-aware-ads-that-did-their-best\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Three socially aware ads that did their best - Caperton Gillett | The Blog\" \/>\n<meta property=\"og:description\" content=\"(Full disclosure: Yes, I\u2019m a ball-busting, man-hating, bra-burning, hairy-legged feminist. 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