{"id":1158,"date":"2021-02-23T13:42:33","date_gmt":"2021-02-23T19:42:33","guid":{"rendered":"http:\/\/capertongillett.com\/blog\/?p=1158"},"modified":"2021-02-23T13:42:33","modified_gmt":"2021-02-23T19:42:33","slug":"brand-on-brand-twitter","status":"publish","type":"post","link":"https:\/\/capertongillett.com\/blog\/brand-on-brand-twitter\/","title":{"rendered":"Brand-on-brand Twitter"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/capertongillett.com\/blog\/wp-content\/uploads\/2021\/02\/imdb-tweet.jpg\" alt=\"\" class=\"wp-image-1160\" width=\"500\" height=\"285\"\/><figcaption>I&#8217;ll be in my bunk.<\/figcaption><\/figure><\/div>\n\n\n\n<p>Anyone who works in brand social media can tell you that it\u2019s super-fun and easy all the time HAHAHA no, sometimes it\u2019s super-fun and sometimes it\u2019s a desperate slog for relevance. Sometimes you hit it out of the park (<a href=\"http:\/\/capertongillett.com\/blog\/2019\/10\/07\/four-times-brand-twitter-was-so-totally-on-top-of-it\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>how did you even<\/em>, Oreo?<\/a>), and sometimes you knock a foul ball into the stands (examples of which aren\u2019t even significant enough to be of note).<\/p>\n\n\n\n<p>The opportunity to piggyback on a bigger brand\u2019s social media efforts, however, is a\u2026 fastball right down the middle? I\u2019m running out of baseball metaphors. The point is that it can be a good opening, and when it appears, social media people can get a little\u2026 let\u2019s say self-indulgent in the area of brand-on-brand engagement. They cut loose. They have a little more fun. And the general social media audience seems to get a kick out of it, so while I can\u2019t say whether or not it\u2019s helpful from a brand standpoint, it\u2019s at least a nice break from the usual promotional stuff.<\/p>\n\n\n\n<p>Here are just a few times brands have gotten into it on Twitter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Weetabix pile-on<\/h2>\n\n\n\n<p>No question: Weetabix started it by suggesting that baked beans on Weetabix is an acceptable breakfast and not a torture meal from an alternate nightmare universe. But to Weetabix\u2019s credit, they took it like a champ when brand Twitter started (rightfully) piling on like the 2004 Yankees. (Look, I found another one!)<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Why should bread have all the fun, when there&#39;s Weetabix? Serving up <a href=\"https:\/\/twitter.com\/HeinzUK?ref_src=twsrc%5Etfw\">@HeinzUK<\/a> Beanz on bix for breakfast with a twist. <a href=\"https:\/\/twitter.com\/hashtag\/ItHasToBeHeinz?src=hash&amp;ref_src=twsrc%5Etfw\">#ItHasToBeHeinz<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/HaveYouHadYourWeetabix?src=hash&amp;ref_src=twsrc%5Etfw\">#HaveYouHadYourWeetabix<\/a> <a href=\"https:\/\/t.co\/R0xq4Plbd0\">pic.twitter.com\/R0xq4Plbd0<\/a><\/p>&mdash; Weetabix (@weetabix) <a href=\"https:\/\/twitter.com\/weetabix\/status\/1359074254789165059?ref_src=twsrc%5Etfw\">February 9, 2021<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>KFC UK &amp; Ireland weighed in, as did Specsavers, but it was contributions by accounts like the <a rel=\"noreferrer noopener\" href=\"https:\/\/twitter.com\/NHSuk\/status\/1359139473804718087\" target=\"_blank\">NHS<\/a> and even the <a href=\"https:\/\/twitter.com\/GCHQ\/status\/1359151314492674057\" target=\"_blank\" rel=\"noreferrer noopener\">GCHQ<\/a> that drove home precisely what an atrocity that quote-breakfast-unquote really was. And amid it all, Weetabix held its own. You go, Weetabix.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Alexa how do I delete someone else\u2019s tweet<\/p>&mdash; KFC UK &amp; Ireland (@KFC_UKI) <a href=\"https:\/\/twitter.com\/KFC_UKI\/status\/1359141878621474817?ref_src=twsrc%5Etfw\">February 9, 2021<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">*removes glasses*<br>*puts on blindfold*<\/p>&mdash; Specsavers (@Specsavers) <a href=\"https:\/\/twitter.com\/Specsavers\/status\/1359114969305010177?ref_src=twsrc%5Etfw\">February 9, 2021<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">&quot;Hello, police? There&#39;s been a murder.&quot;<\/p>&mdash; Yorkshire Tea (@YorkshireTea) <a href=\"https:\/\/twitter.com\/YorkshireTea\/status\/1359160047176146949?ref_src=twsrc%5Etfw\">February 9, 2021<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">A kinder, gentler Wendy\u2019s<\/h2>\n\n\n\n<p>I recognize that it\u2019s hardly novel to bring up Wendy\u2019s\u2019s hilarious Twitter account. But I did want to point out how the brand has eased up of late on its famously scathing snark. The onetime brand-Twitter mean girl still isn\u2019t afraid to poke fun at (or straight-up dunk on) commenters, but it no longer wanders into that relentlessly negative territory like that friend you have who\u2019s usually entertainingly snarky except for those rare occasions when they\u2019re <em>Yes, we get it, you\u2019re snarky. You\u2019re too cool for it. We get it<\/em>. It mostly dunks now only when dunked on, and the gentler tone remains a general hoot. Unlike this classic.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">We are sorry to have let down you and your 17 followers.<\/p>&mdash; Wendy&#39;s (@Wendys) <a href=\"https:\/\/twitter.com\/Wendys\/status\/870371736931278848?ref_src=twsrc%5Etfw\">June 1, 2017<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>Owie.<\/p>\n\n\n\n<p>But this post isn\u2019t about brand-on-customer \u2014 it\u2019s about brand-on-brand, and while Wendy\u2019s has become less likely to start shit, they remain happy to finish it.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Stick to pushing the food that\u2019s so \u201cgood\u201dyou took it out of your name. <br><br>My grandma has more heat in her roasts. <a href=\"https:\/\/t.co\/4dyDghYTTz\">https:\/\/t.co\/4dyDghYTTz<\/a><\/p>&mdash; Wendy&#39;s (@Wendys) <a href=\"https:\/\/twitter.com\/Wendys\/status\/1318616066386481152?ref_src=twsrc%5Etfw\">October 20, 2020<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Must have scraped up all of BKs leftovers and slapped mcprice tag on it. <a href=\"https:\/\/t.co\/mVkvqAPvkH\">https:\/\/t.co\/mVkvqAPvkH<\/a><\/p>&mdash; Wendy&#39;s (@Wendys) <a href=\"https:\/\/twitter.com\/Wendys\/status\/1298434773367640065?ref_src=twsrc%5Etfw\">August 26, 2020<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>On Wendy\u2019s self-created National Roast Day, of course, the brands under attack are <a href=\"https:\/\/twitter.com\/Wendys\/status\/1359905095396323335\" target=\"_blank\" rel=\"noreferrer noopener\">literally<\/a> <a href=\"https:\/\/twitter.com\/Wendys\/status\/1359932399870738433\" target=\"_blank\" rel=\"noreferrer noopener\">asking<\/a> <a href=\"https:\/\/twitter.com\/Wendys\/status\/1359919274958196736\" target=\"_blank\" rel=\"noreferrer noopener\">for it<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Uniforms our employees can wear in the winter.<\/p>&mdash; Wendy&#39;s (@Wendys) <a href=\"https:\/\/twitter.com\/Wendys\/status\/1081221354609885185?ref_src=twsrc%5Etfw\">January 4, 2019<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>Show me the lie.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Netflix goes INAPPROPRIATE<\/h2>\n\n\n\n<p>Was it on-brand for Netflix to go racy with its otherwise relatively staid Twitter account? Yes? No? Who cares? We\u2019ll go with \u201cwho cares,\u201d because it was a fun tweet with fun responses. If anyone went full-on INAPPROPRIATE, it would be the brands that engaged with it, some of which I can\u2019t even quote here for fear of getting some super-weird search results.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">what\u2019s something you can say during sex but also when you manage a brand twitter account?<\/p>&mdash; Netflix (@netflix) <a href=\"https:\/\/twitter.com\/netflix\/status\/1202669582407782400?ref_src=twsrc%5Etfw\">December 5, 2019<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>Petco, <em>no<\/em>. <em>No<\/em>, Petco. CRATE.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">We hope you enjoy these new toys! <a href=\"https:\/\/t.co\/RId13jozMC\">pic.twitter.com\/RId13jozMC<\/a><\/p>&mdash; Petco (@Petco) <a href=\"https:\/\/twitter.com\/Petco\/status\/1203026054807343104?ref_src=twsrc%5Etfw\">December 6, 2019<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Do you want more meat?<\/p>&mdash; Arby&#39;s (@Arbys) <a href=\"https:\/\/twitter.com\/Arbys\/status\/1202675019668742144?ref_src=twsrc%5Etfw\">December 5, 2019<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Please share your experience with the community.<\/p>&mdash; Yelp (@Yelp) <a href=\"https:\/\/twitter.com\/Yelp\/status\/1202692590061178880?ref_src=twsrc%5Etfw\">December 5, 2019<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>We won\u2019t even go into what Kettle Chips had to say.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Try-hard Twitter<\/h2>\n\n\n\n<p>Any time a brand makes a concerted effort to make something go viral, it faces the risk of trying-too-hard, and that goes double when its mission is to be on-brand but snarky in a brand-on-brand competition for Twitter visibility. You win some, you lose some. (You come up with some terrifying ones, <em>what the eff, Kettle Chips?<\/em>) And as with anything comedic, analyzing it is a surefire way to make even the funniest tweet unfunny. So you\u2019re welcome for me ruining all of this stuff completely.<\/p>\n\n\n\n<p>Some of it\u2019s perfect, though, and I love it and will love it forever.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Please tell me I&#39;m doing a good job<\/p>&mdash; MoonPie (@MoonPie) <a href=\"https:\/\/twitter.com\/MoonPie\/status\/1202739380802244608?ref_src=twsrc%5Etfw\">December 5, 2019<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<p>You\u2019re doing a <em>great<\/em> job, MoonPie.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Anyone who works in brand social media can tell you that it\u2019s super-fun and easy all the time HAHAHA no, sometimes it\u2019s super-fun and sometimes it\u2019s a desperate slog for &hellip;<\/p>\n","protected":false},"author":1,"featured_media":2307,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,3],"tags":[22,35,63],"class_list":["post-1158","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advertising-irl","category-creativity-c","tag-copywriting","tag-fun-stuff","tag-social-media-marketing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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